Privacy Policy
How we collect, use, and protect your personal information
Last Updated: February 15, 2024
Introduction
DX New Energy Industries Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our electric vehicles and related products.
Information We Collect
Personal Information
- Name and contact information
- Email address and phone number
- Billing and delivery address
- Vehicle purchase and service history
- Test drive booking information
Technical Information
- Device and browser information
- IP address and location data
- Website usage data
- Vehicle telemetry data (for connected vehicles)
How We Use Your Information
- Process and fulfill your orders
- Provide customer support and service
- Send important product updates and safety information
- Improve our products and services
- Comply with legal obligations
- Prevent fraud and enhance security
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with regulatory authorities
If you have any questions about these policies, please contact us.